Privacy Policy2018-05-24T15:29:32+00:00

Quaker HoughtonTM Privacy Policy

Your privacy is important to us.  As such, Quaker Chemical Corporation D/B/A Quaker Houghton and its affiliates and subsidiaries (“Quaker Houghton”) are committed to maintaining the privacy of all visitors to this website (the “Website”) per the descriptions contained in this privacy statement (the “Privacy Statement”).  We believe it is important for you to know how we use and treat the information we receive and collect about your through the Website.  Please read this Privacy Statement, as well as our Website Legal Notice, for more details about how we use information you submit to the Website.

This Privacy Statement, together with our Website Legal Notice, constitute the entire agreement between you and Quaker Houghton relating to this Website.  By your use of the Website, you consent to be governed by this Privacy Statement.  Quaker Houghton reserves the right, at our discretion, to modify or amend this Privacy Statement at any time and that your continued use of the Website following such modifications will be conclusively deemed acceptance of any changes to this Privacy Statement.  You agree that notice of changes to the Privacy Statement posted on the Website constitutes reasonable and sufficient notice.  At all times, you are bound by the then-current version of the Privacy Statement, the Website Legal Notice, and all applicable laws.

There are times when Quaker Houghton may need personal information from you, such as your name, address, e-mail address, telephone number, and credit card information (“Personal Information”), in order to respond to your inquiries, as well as process orders or allow access to specific information.  Such information may be disclosed by Quaker Houghton to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate.  Quaker Houghton may also share such information with unaffiliated entities; however, we will not do so unless you have indicated an interest in having such information shared with such entities.

If you register with Quaker Houghton online, we may use this information to provide you with custom information in support of your needs. A technology called cookies may be used on certain pages of our Site. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so the Website can recognize you when you return. Cookies allow us to provide you with tailored information and to provide services to you via the Internet. If your browser permits, you may set your browser to notify you when you receive a cookie or to reject cookies.

Each browser accessing the Site is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help develop content based on user interests and behavior. Quaker Houghton can also measure certain traffic patterns, which areas of Quaker Houghton’s network of websites you have visited, and your visiting patterns in the aggregate. Such information is utilized to understand how our users’ habits are similar or different from one another so that we can make each new experience on the Website a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.

Please note, different pages on the Website may prompt to collect the location of your IP Address.  If allowed, you will receive information relative to your location and Quaker Houghton services available in close proximity to you.  Any such cookies and data collected will be removed once you close your browser.  Similarly, visiting the Quaker Houghton “Careers” page will provide you with the option to allow or deny the location of the your IP Address location, allowing you to view the open jobs in closest proximity and relevant to your location to provide for a better user experience.  All cookies and data collected, if allowed, are removed once the browser is closed.  Any submission of your name, e-mail, and CV/Resume to apply for an open job position will be reviewed by Human Resources in an effort to identify the most qualified individual for the opening.  All data received for the purpose of job application will be kept on file for a period of time to consider the applicant for future job openings.

Should you choose to contact Quaker Houghton and submit a request to “Contact Us” on the Website, Quaker Houghton will collect the submitted information, including, but not limited to your name, company, address, telephone number, and e-mail, to connect you with the appropriate internal employee that can better assist you with your inquiry.  All such data submitted to contact Quaker Houghton is stored in the Quaker Houghton Customer Relationship Management (“CRM”) account.  Should you wish to have your information and data provided removed from the CRM account, please contact info@quakerchem.com with your specific request.

This Website may contain links to other sites and other organizations whose products or services we think may interest you. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices they employ.  Further, we make no promises or guarantees regarding data collection on the hyperlinked pages that are not owned by Quaker Houghton.  As discussed in the Website Legal Notice, Quaker Houghton is not responsible for the content at these third party sites.  Quaker Houghton has established reasonable precautions to protect collected Personal Information from loss, misuse, unauthorized access, disclosure, alteration or destruction, which include contractual, administrative, physical, and technical steps.  Although Quaker Houghton takes reasonable precautions to assess the reliability of such technology, it relies on the statements of vendors of those products and services as part of its security evaluation.  Please note that although Quaker Houghton has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to and from the Website cannot be guaranteed.

Quaker Houghton uses Google Analytics, a tool used to collect information about use of this Website. Google Analytics collects information such as how often users visit this Website, what pages they visit, and what other sites they used prior to coming to this site. Quaker Houghton may use the information we get from Google Analytics only to improve this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Website, rather than your name or other identifying information. Furthermore, Quaker Houghton does not combine the information collected through the use of Google Analytics with Personal Information collected otherwise. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Website, but the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Website by disabling cookies on your browser.  For more information, please click the following link:  https://support.google.com/analytics/answer/6004245.

By using this Website, you agree to this Privacy Statement and related policies, and further agree to the use of the information we receive and collect in the manner provided herein. By providing any personal information to this Website, users, including without limitation users in the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States.